What's Included

• Personalized courses tailored to your industry

• Realistic scenarios for true job immersion

• Intensive oral practice to quickly boost fluency

• Practical and interactive materials for an engaging learning experience

capable of greeting and guiding clients, handling calls, presenting products, explaining services, and responding fluently in emergency situations.

Key Benefits for Your Team

• Enhanced Communication: Your team will use precise, professional English to interact more effectively with international clients and partners.

• Excellence in Customer Service: Provide a premium service experience to your international clientele, strengthening your company’s reputation.

• Brand Image Reinforcement: Showcase a modern, professional image with teams skilled in high-quality technical language.

Confident and fully operational team members

in English,

How I work

• Whether in person or online, one-on-one or in groups: everything is customizable. My in-person training sessions are available to any organization, SME, or microenterprise in Carcassonne and surrounding areas, within a 130 km radius.

• Flexible Content: The training can be delivered as an intensive full-day session or spread over several weeks, depending on your company’s preferences.

• Whether your team’s English level is beginner or intermediate, I adapt to your needs and objectives to ensure the best results.

★★★★★

Customer Reviews

"Big Ben Formation has been working with Elsa as an English trainer for several sessions with complete satisfaction.

Her kindness, her individual attention to each learner, and her clear teaching style make her a much-appreciated professional.

Committed and enthusiastic, she creates a learning environment that is both reassuring and dynamic for learners.

Elsa also stands out for her efficiency, reliability and rigorous organization.

She is a trusted partner of Big Ben Formation."

---

Review posted on 08/07/2025 by

Pierre Baer, Big Ben Formation

(31820, Pibrac, France)

---

Technical Medical English training sessions for a hospital